Our shoppers can’t wait to see what you have in store

Open your Fidacity shop

Join a bigger, better marketplace

Bring your business online with Fidacity

Our Shop Local section connects handmade artisans, resellers, and brick and mortar retailers with their local community in one, easy click.

Simply sign up to Fidacity, add your shop, and start selling. Have questions? You can contact one of our local Territory Managers any time.

Fair, transparent, and safe

No listings or monthly fees Secure transactions Automatic deposits Seller protection
It's free to list your products and services on Fidacity. You pay a small commission and processing fee only when you sell an item.

Artisans

Pay a 2% transaction fee

All other sellers

Pay a 5% transaction fee
+

Payment Processing Fee

2.9% + 30 cents

Start selling today

Help when you need it

We're committed to helping our local sellers thrive, that's why we provide businesses like yours with the tools and education they need to succeed.

Talk to us

Reach our local Territory Managers by email or request a phone call whenever you have a question.

Tips for success

Learn best practices from our local Territory Managers.

Seller newsletter

Get tips and tricks for improving your shop delivered straight to your inbox.

Get advice

Ask questions and find a community of sellers like you in Fidacity's online groups.

Types of vendors on Fidacity

Artisans

Resellers

Brick and Mortar Retailers

Frequently asked questions

How do fees work on Fidacity?

Joining and opening a shop on Fidacity is free. Once you sell an item, there is a small transaction fee on the sale price and, if you accept payments with Stripe, there is also a payment processing fee based on Stripe’s fee structure.

Transaction fees are 2% for local artisans and 5% for all other sellers.

Artisans vs. All other sellers: What business category do I fall under?

Artisans: If you make products by hand or grow your own products, you fall into Fidacity’s “Artisans” category.

All other sellers: Resellers, brick and mortar retailers, and service providers are included in Fidacity’s “All other sellers” category.

What do I need to do to create a shop?

It's easy to set up a shop on Fidacity. If you’re not already signed up with Fidacity, simply create a new business profile, create a listing, set up with Stripe for secure payments, and start selling.

How do I get paid?

If you accept payments with Stripe, funds from sales on Fidacity will be deposited into the bank account you register with Stripe.

Do I need a credit or debit card to create a shop?

No, a credit or debit card is not required to create a shop. There are no costs to publish your listings.

What can I sell on Fidacity?

Fidacity provides a free online marketplace for businesses and merchants to sell their products. If you have a question about what you can and can’t sell on Fidacity, get in touch with us at help@fidacity.com or by booking a meeting with one of our local Territory Managers.

Can't find your question? Contact us by email at help@fidacity.com