How do fees work on Fidacity?

Joining and opening a shop on Fidacity is free. Once you sell an item, there is a small transaction fee on the sale price and, if you accept payments with Stripe, there is also a payment processing fee based on Stripe’s fee structure.

Transaction fees are 2% for local artisans and 5% for all other sellers.

Artisans vs. All other sellers: What business category do I fall under?

Artisans: If you make products by hand or grow your own products, you fall into Fidacity’s “Artisans” category.

All other sellers: Resellers, brick and mortar retailers, and service providers are included in Fidacity’s “All other sellers” category.

What do I need to do to create a shop?

It's easy to set up a shop on Fidacity. If you’re not already signed up with Fidacity, simply create a new business profile, create a listing, set up with Stripe for secure payments, and start selling.

How do I get paid?

If you accept payments with Stripe, funds from sales on Fidacity will be deposited into the bank account you register with Stripe.

Do I need a credit or debit card to create a shop?

No, a credit or debit card is not required to create a shop. There are no costs to publish your listings.

What can I sell on Fidacity?

Fidacity provides a free online marketplace for businesses and merchants to sell their products. If you have a question about what you can and can’t sell on Fidacity, get in touch with us at help@fidacity.com or by booking a meeting with one of our local Territory Managers.