Shipping made easy

Manage everything in one place

Use a single dashboard to fulfill orders, manage products, and stock inventory.

Save time and money

Skip the post office. Buy and print shipping labels in seconds from your Fidacity account.

Get discounted rates

Save up to 90% on standard retail prices with discounts on shipping rates through Fidacity Shipping.

Manage everything in one place

Use a single dashboard to fulfill orders, manage products, and stock inventory.

Save time and money

Skip the post office. Buy and print shipping labels in seconds from your Fidacity account.

Get discounted rates

Save up to 90% on standard retail prices with discounts on shipping rates through Fidacity Shipping.

Deliver for less

Start quickly

Don't wait—start shipping as soon as you get your first order.

Order management

Prepare multiple orders at once with bulk order fulfilment.

Easy printing

Print labels from your phone or computer using an ordinary desktop printer.

Seamless customer experience from checkout to delivery

Customize customer checkout

Choose to show exact rates from carriers, offer flat rate shipping, or offer free shipping to customers at checkout with Fidacity discounts.

Make returns easy

Use a self-service portal for easy customer returns.

Ship confidently

Track packages every step of the way

Keep up to date with shipments with tracking options and real-time updates for you and your customers.

Flexible options

Options for shipping insurance, return labels, multiple label printing, and mobile device label printing.

Simple payments

All payment processing is fulfilled by Stripe, the new standard in online payments.

Help when you need it

Local support

We're committed to helping our sellers thrive — our Territory Managers are available to help you every step of the way with local support specific to you and your business.

FAQ

What is Fidacity Shipping?
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Fidacity Shipping makes order fulfillment faster, easier, and more affordable. With Fidacity Shipping, you can purchase and print shipping labels directly from your Fidacity account, control checkout shipping rates, track packages, and manage orders all in one place.

Where can I ship to?
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Fidacity Shipping works with USPS, UPS, and DHL in the United States, and Canada Post in Canada.

What are shipping labels?
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Fidacity Shipping Labels let you purchase and print postage from USPS, UPS, DHL, or Canada Post directly from your Fidacity shop.

Can I offer custom shipping rates?
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With Fidacity Shipping, you can choose to offer custom shipping prices or free shipping to customers at checkout.

How do I ship with Fidacity?
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Getting started with Fidacity Shipping is simple. When you’re ready to fulfill an order, follow these steps to ship with Fidacity Shipping:

1. Select the carrier and shipping service you want to use.

2. Select the orders you want to fulfill.

3. Purchase, review, and print labels.

4. Attach labels to packages.

5. Drop them off at the carrier or schedule a pickup.

Can I offer my customers a local pickup or delivery option?
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Setting up local pickup and delivery with Fidacity Shipping is easy. With pickup, customers can collect their online orders curbside or at your retail store. For local delivery, simply set up local delivery from your Shipping and Delivery settings in your Fidacity account.

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